There are a few different ways to get support from Grid and Pixel:
1. Chat with us online
The best and fastest way to get support from Grid & Pixel is chatting with us online.
You'll see a purple chat icon in the bottom-right corner of every Grid & Pixel page, so you can quickly and easily get support.
You can use the Search for help function to find resources on commonly asked questions, How-To tutorials, and more.
You can also chat with our AI Bot to get support. Our AI bot will comb through our resource library to find the answer you need.
2. Send us an email
Send us an email at [email protected] with any questions, product feedback or recommendations, or support issues.
We'll respond to your email as soon as possible, but please allow up to 1-2 business days for a reply.
3. Book a free consultation
Visit the Grid & Pixel Booking Link to learn how Grid & Pixel can help you personalize your email and SMS flows and campaigns to drive increased click rates and revenue. We'll also give you a complimentary assessment of your automation flows AND implement our recommendations upon approval.